News & Tutorials

If all goes well (and why shouldn’t it?) your community should keep growing. It will attract new members. Those members will post and comment, interact with followers and tell their friends…

Just as new members should continually join your community, so you’ll also find that older members leave. They’ll stop posting, stop commenting, and eventually they’ll delete their profiles.

They should be a small thing, but emojis that depict emotions have become an intrinsic part of social media communication. Fast to type and easy to understand, they’re a natural language for mobile phones and…

As your community grows, you’ll still need to roll out the welcome mat for new members. When people join, they should feel at home, familiar and part of the environment.

Your members have two hands on your private social network. One hand holds onto the people they know. That’s what keeps people on platforms like Facebook and WhatsApp: they join and stay because their friends have…

Private messaging looks like just another feature on a community site that should be packed with useful features. It should also be the least interesting. But private messaging is still a vital part of the…

Services like Mailchimp and Campaign Monitor are making it easier and easier for people to send good looking, fully responsive newsletters out to their client base. They can get great results for businesses wanting to…