Developing your online community takes a lot of hard work. You’ll make mistakes and learn lessons, but hopefully have a blast bringing it all together and watching it grow. But to help you avoid a few common stumbling blocks, we’ve put together this quick-fire list of mistakes and pitfalls we’ve seen through years of building successful online communities. We hope it helps!

At first glance, it’s natural to believe that there is no difference between support and product communities—after all, aren’t all communities built around product discussions and supporting members? The distinction is a subtle one: while service communities are about creating a great place to be; product communities are more about creating a great resource for members.

Here at PeepSo we always strive to provide the best service and experience to our users, and today I am happy to announce this significant improvement to the spectrum of our services. When you purchase any PeepSo bundle, you will now be able to select the Installation & Configuration Service.

Here is my next quarterly report on PeepSo support. As always, I hope it brings you closer to what we do.

We’ve written before about how to identify and define your community’s purpose—but what if you decide to change course or head in a new direction?