Category: Community Management

The latest news has hit the internet hard: the biggest communities on Reddit have decided to stop functioning for the next 48 hours, effective on June 12th, 2023. What has Reddit done to cause nearly half of its subscribers to lose access to their favorite communities?

The ability to freely upload and share files with other users is a fantastic feature for every social network. And now, with PeepSo’s newest addition – File Uploads plugin – you can empower your community in this way and gain even more traffic, boost user experience and enhance other supported plugins.

Clear community guidelines underpin every successful online community. They are the basic house rules which, if followed, allow everyone to give, take, and get along. Sounds simple, but many communities create guidelines which aren’t followed, are hard to understand, or are not even enforceable. Today we’re going to share exactly how to create reasonable guidelines that are actually followed.

It’s not only possible for communities to have a clear vision and purpose which drives them forward—it’s basically essential. Without a clear purpose, your community will always struggle to grow organically and attract the right people. And if your community ever changes its direction or focus, that will be driven by its new purpose.

A lot of online communities invest time, money, and resources in reducing the number of “lurkers” in their midst. These parasitic members who consume what they want but never contribute in return—who needs ‘em! One survey found that 30% of online community managers consider lurkers an obstacle. But are they really? Is it possible that lurkers are actually an asset to the community, or that having too many active users would be detrimental to participation and growth? Let’s take a look.

Getting your online community off the ground and your first members through the door is an enormous milestone. Most communities collapse before this point and, if you’ve made it, you should be extremely pleased. However, the hard work is only just beginning!

When it comes to community management, finding your purpose, or increasing value for your members, we often talk about interviewing members. These interviews are such powerful sources of insight that we believe they can help you surmount virtually any challenge the community faces.

While most brand communities would say they exist “To help our customers”, or potential customers, they probably fall into one of two camps: first resort or last resort.