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Create your perfect community. Just the way you always wanted to.
PeepSo and its plugins make it So Easy.
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Awedesk
In today’s competitive business landscape, the quality of customer support can make or break a company. Exceptional customer service not only fosters loyalty but also drives word-of-mouth referrals, increases customer retention, and boosts overall satisfaction. On the other hand, poor customer support experiences can lead to frustration, negative reviews, and lost business.
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PeepSo 7.0.4.1 Release – Smarter Search, Better UX, and Key Fixes
PeepSo 7.0.4.1 just dropped. It’s not flashy — it’s just…
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Blog Categories
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SECURITY RELEASE: PeepSo & Gecko 3.7.0.0
Fixes an issue where non-administrative users could find a way to perform administrative front-end tasks such as editing other users’ posts, avatars, covers etc.
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20 Most Inspiring Customer Service Quotes
We all know that good customer service is more important than ever. When it’s really good, it can also be a very effective sales and marketing tool. On the other hand, customer service is a…
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New Release: PeepSo & Gecko 3.6.2.0
New features and improvements for the user interface and the events plugin, combined with a handful of minor fixes and improvements across the board.
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New Release: PeepSo & Gecko 3.6.1.0
Major security, performance, compatibility and UI/UX improvements across the board. Post backgrounds and Events are one step closer to being out of beta.
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Community Management: How the Hell Do I Stay on Top of Everything?
With a little reading online, you might think that running a successful online community—the kind that skyrockets customer retention and helps long-term sales—is the easiest thing in the world. A guaranteed overnight success!
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New Release: PeepSo & Gecko 3.6.0.0
WordPress 5.8. Post backgrounds. Social Login with customizable colors, order and eight new providers.
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WordPress 5.8 Block-based Widgets Editor and Your Community
WordPress 5.8 pushes further the idea of blocks, this time replacing the old Widgets manager with a block editor. Here’s what you should know about it in general and in the context of PeepSo.
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Key Metrics for Monitoring the Success of Your Community
There are hundreds of different user and community metrics you could monitor, and many different ways to do it. For this post, we’re going to look at some specific metrics which can help you understand…
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How Do You Measure Engagement Within an Online Community – and Should You?
In the digital age, we are obsessed with engagement. Metrics, stats, analyses, automated tools, business intelligence—everything is geared around quantifying how engaged is your audience (or in our case, community).
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How to Find and Define Your Community’s One Purpose
It’s not only possible for communities to have a clear vision and purpose which drives them forward—it’s basically essential. Without a clear purpose, your community will always struggle to grow organically and attract the right…
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New Release: PeepSo 5.0.1.1
Small release of PeepSo Foundation only, focused on greater administrative control of post auto-following.
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Understanding ‘Active Lurking’ in Communities and Why It’s So Valuable
A lot of online communities invest time, money, and resources in reducing the number of “lurkers” in their midst. These parasitic members who consume what they want but never contribute in return—who needs ‘em! One…
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New Release: PeepSo & Gecko 5.0.1.0
Follow up to 5.0.0.0 implementing various fixes and improvements, mostly in the new Messages page.
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How to Handle Community Growth and Promotion POST-Launch
Getting your online community off the ground and your first members through the door is an enormous milestone. Most communities collapse before this point and, if you’ve made it, you should be extremely pleased. However,…
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New Release: PeepSo & Gecko 5.0.0.0
This biggest release in PeepSo history ships an unprecedented amount of new features.
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Community by PeepSo
Super-light and free social networking plugin for WordPress
