All Posts
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Changing Your Community’s Purpose or DirectionโWithout Losing Your Members?
Weโve written before about how to identify and define your communityโs purposeโbut what if you decide to change course or head in a new direction?
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How User-Generated Content Can Help Grow Your Community
Handled correctly, user-generated content is one of the holy grails of online communities. With the community manager putting out fires almost 24-7, imagine having your…
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Understanding the โ90-9-1″ Rule and How to Optimize It
It is generally accepted that there are 3 categories of users within online communities: The 1%โExtremely active users who contribute the vast majority of content,…
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The Benefits and Drawbacks of Closed Online Communities
On the surface, having a closed online community might seem the obvious route. You get to vet and filter new members and donโt have to…
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Website Migration To A New Server
If you want to provide the best possible website experience for your users in a world of fluctuating technology, you always need to be one…
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Monetizing Your Community Without Selling Your Soul
Like most business ventures, the answer to generating profit from your community doesnโt lie in some lazy hack. Itโs easy to start spamming your community…
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SECURITY RELEASE: PeepSo & Gecko 3.7.0.0
Fixes an issue where non-administrative users could find a way to perform administrative front-end tasks such as editing other users’ posts, avatars, covers etc.
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20 Most Inspiring Customer Service Quotes
We all know that good customer service is more important than ever. When itโs really good, it can also be a very effective sales and…
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New Release: PeepSo & Gecko 3.6.2.0
New features and improvements for the user interface and the events plugin, combined with a handful of minor fixes and improvements across the board.
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New Release: PeepSo & Gecko 3.6.1.0
Major security, performance, compatibility and UI/UX improvements across the board. Post backgrounds and Events are one step closer to being out of beta.
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Community Management: How the Hell Do I Stay on Top of Everything?
With a little reading online, you might think that running a successful online communityโthe kind that skyrockets customer retention and helps long-term salesโis the easiest…
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New Release: PeepSo & Gecko 3.6.0.0
WordPress 5.8. Post backgrounds. Social Login with customizable colors, order and eight new providers.
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WordPress 5.8 Block-based Widgets Editor and Your Community
WordPress 5.8 pushes further the idea of blocks, this time replacing the old Widgets manager with a block editor. Here’s what you should know about…
