General blog posts in PeepSo Community

The reality is that if youโre a young community, itโs the community managerโs job to start most of the discussionsโand itโs often a thankless and…

Censorship is a hot topic among online communities. It is your responsibility to step in against behaviors like hate speech and discrimination. At the same…

Customers prefer the companies that provide better customer service. This trend is now being followed by a lot of businesses. This has led to misconceptions…

Weโve looked previously at why gamification is powerful for online community engagementโtoday we want to explore the practical steps you can take to make it…

Gamification is the brilliant process of adding gaming elements to regular tasks, to encourage participation. Itโs also a great example of frequency illusion: once you…

Creating a community site with PeepSo bundle of plugins and Gecko Theme is mostly โplug-and-playโ experience. However, the huge number of configuration options in both…

Is the Customer Always Right? You have heard the saying โThe customer is always right.โ The classic golden rule of customer service. Also, the most…

During the site development, do you often find yourself thinking how cool it would be if this feature could be changed to fit my idea,…

As promised in my Annual Report published in January, I will continue with similar reports on a quarterly basis. In this report, Iโll tell you…