General blog posts in PeepSo Community

Customers prefer the companies that provide better customer service. This trend is now being followed by a lot of businesses. This has led to misconceptions…

Weโve looked previously at why gamification is powerful for online community engagementโtoday we want to explore the practical steps you can take to make it…

Gamification is the brilliant process of adding gaming elements to regular tasks, to encourage participation. Itโs also a great example of frequency illusion: once you…

Creating a community site with PeepSo bundle of plugins and Gecko Theme is mostly โplug-and-playโ experience. However, the huge number of configuration options in both…

Is the Customer Always Right? You have heard the saying โThe customer is always right.โ The classic golden rule of customer service. Also, the most…

During the site development, do you often find yourself thinking how cool it would be if this feature could be changed to fit my idea,…

As promised in my Annual Report published in January, I will continue with similar reports on a quarterly basis. In this report, Iโll tell you…

We get asked about custom development quite a lot, and whenever able we recommend a couple of companies we know about. Unfortunately, not everyone listens…

Customer Service and Customer Support. Everyone knows these terms, but what is the difference between them? In everyday life, you probably donโt notice any difference.…