Author: Eric Tracz
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Understanding the “90-9-1″ Rule and How to Optimize It
It is generally accepted that there are 3 categories of users within online communities: The 1%—Extremely active users who contribute the vast majority of content,…
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Community Management: How the Hell Do I Stay on Top of Everything?
With a little reading online, you might think that running a successful online community—the kind that skyrockets customer retention and helps long-term sales—is the easiest…
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Key Metrics for Monitoring the Success of Your Community
There are hundreds of different user and community metrics you could monitor, and many different ways to do it. For this post, we’re going to…
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How to Deal With Community Trolls and Rule Breakers
Life is good. Your community is enjoying bountiful and engaging discussions, you’re all growing as people and professionals, and there’s a tangible mutual respect that…
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How to Integrate New Members Into Your Online Community
If you can establish some momentum with getting new members in, make them comfortable and engaged with the community (i.e. onboarding them), you’re setting yourself…
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How to Make Gamification WORK for Your Community
We’ve looked previously at why gamification is powerful for online community engagement—today we want to explore the practical steps you can take to make it…
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What is Gamification and How Can it Help Your Online Community?
Gamification is the brilliant process of adding gaming elements to regular tasks, to encourage participation. It’s also a great example of frequency illusion: once you…
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Custom Code Development – What Could Go Wrong?
We get asked about custom development quite a lot, and whenever able we recommend a couple of companies we know about. Unfortunately, not everyone listens…
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PeepSo Integrates With Everything
The title might be misleading in a way, it’s not far from the truth, though. It’s all possible thanks to the wonders of WordPress’ ecosystem.…