Work Smarter, Not Harder: Social Media Strategy for Small Businesses

As a new or growing business, it’s easy to try and cast your online net as wide as you can by signing up for every platform available. However, be wary of biting off more than you can chew; having multiple social networking profiles for your business can create a huge amount of extra work – turning something that should make your marketing easier into a massive burden.

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Not only is it possible to make money with a community, it’s also possible to do it in a number of different ways.

Can you monetize your private social network?

Not only is it possible to make money with a community, it’s also possible to do it in a number of different ways.

Not only is it possible to make money with a community, it’s also possible to do it in a number of different ways.

Building a private social network is fun. It’s exciting, it’s rewarding but when you’re building it as part of a business, it should also be profitable. Not only is it possible to make money with a community, it’s also possible to do it in a number of different ways.

Advertising

Advertising is the most obvious way to make money out of a community and the simplest—it works for Facebook! But it’s also the most intrusive. By all means, use advertising to fund your community but don’t depend on it.

Sell Products

A less intrusive form of advertising is to use your community to promote your own products or those of partners. Mumsnet (www.mumsnet.com) has an Offers section that promotes products from its partners. Members get exclusive offers; partners get sales; and the community gets a cut.

Sell Information

Interest-based communities will attract members with different degrees of knowledge. Offer courses and ebooks to bring newbies up to speed and you’ll both deepen the quality of your private social network and earn some valuable cash.

Organize Events

An online community is great but if you can bring your members together offline, then you’ll really cement the sense of communal identity. Organizing an event will take a bit of work but share it out among other members and charge a fee to participate, and you’ll have an enjoyable way to pay for the community.

Create Merchandise

Members who feel a close affinity to the community will want to show off their membership. Use sites like Zazzle and Cafepress to offer print-on-demand hats, tees and tote bags and you’ll make sales while advertising your site.

There are plenty of other ways to monetize a community, from building a marketplace to charging for premium services. If you’re not making money out of an active community, you need to take action.

That’s all for now! Next time, I’ll talk about the other benefits a community can bring.

Interview: Samantha van Vleet of Cassava Shop

Samantha van Vleet owns Cassava Shop, an organic non-GMO herbal supplement company based out of the United States. She also owns TTCTwins, a semi-private forum/network for people trying to conceive twins. Her company is a great example of how niche social networks can benefit small business owners, and even create business opportunities; we interviewed her about her experience running a niche network, and how it gave rise to a very successful online business.

samantha van vleet

Tell me a little bit about TTCTwins; why you started it, where it came from.

I have been fascinated with twins from the time I was little. I had a set of Cabbage Patch twin dolls and I always had them. I dragged them everywhere. Once I got older, I still thought the idea of twins was amazing. I looked online for places that discussed it, but there really weren’t many and the places that were available, weren’t so friendly. Women would be attacked and vilified for wanting twins because of the potential health risks involved and “no one should want that for themselves or their babies.” Yes, there are risks involved in having twins, but the decision to try for twins isn’t anyone but the couple who is trying’s. So in 2009 I decided to set up a simple forum and I posted the link two or three places. It grew insanely fast and quickly became the authority on the subject, simply because there was no other site dedicated to the subject. It became a safe haven for these women who wanted twins to find information, support and assistance without being judged for that desire.

Why did you decide to start your own membership site, rather than using existing social networks (eg, Facebook groups)?

For the same reason I was avoiding the other sites; the judgement and condemnation of choosing to try for twins. By creating a membership based site, you give members the ability to protect their privacy and conceal their identity much more so than they would be able to on Facebook. And with such a delicate subject, this is important. I wouldn’t want to post on Facebook under my full name, about my attempts to conceive twins where my family or friends could easily stumble upon it and identify me.

How did TTCTwins become, or give rise to, Cassava Shop?

Many of the women on TTCTwins were talking about yams increasing fertility. This sounded odd to me and a few members and I decided to research more on it. Turns out it was a very specific type of wild yam that had this twinning effect. A village in Africa had a twinning rate of 1 in 11 and it was believed to be due to the estrogen-like substances in the skins and peelings of sweet cassava, consumed daily by members of the tribe. Obviously, we all wanted some, however, at the time there was only one source for it. I had ordered a bottle, but it just seemed fishy to me. I started looking into it more and I just had an off feeling about it. I decided to make my own to see if it was even possible to replicate the powder in the capsules I had bought and still include the skins and peelings as advertised. There wasn’t. I later determined that those capsules were filled with gari, a cereal like product made from cassava that didn’t contain the beneficial skins and peelings. At first, I intended just to make them for myself, but when other members of the site learned about the gari in the other capsules, they were outraged. After all, who wants to take a supplement that doesn’t even contain the stuff it needs to work effectively? Members started asking me if I would make them a bottle as well. I agreed, and next thing I knew, I had emails nearly daily requesting bottles of sweet cassava supplements. My husband looked at me one day and asked “So, when are you turning this into a business?

Do you think niche social networks are better for small business owners, or prospective small business owners, than the larger social networks?

Absolutely. We use coupon codes to track where our sales are coming from (along with other tools) and I would say that 80% of our sales stem from TTCTwins. The reason is simple. We are the trusted authority. We have had competitors pop up since we started Cassava Shop, but they don’t have the advantage we do. We’re trusted. We’re the authority on the subject. We are the place everyone turns to for information on trying to conceive twins and one of the first results on Google.

What advice would you give to someone looking to start up their own niche interest group or private social network online?

Find something that isn’t out there yet and make it work. Focus in on a specific niche. Don’t be afraid of it being taboo or eccentric. Odds are, if you’re interested in it, there are surely other people who are too.