Guidelines, advice and shared experience in managing online communities

This is the time of year everyone loves to hate: resolutions. What will 2020 look like? We’re all comparing 2009 to 2019 all over social…

Gamification makes participating in your online community fun. Isn’t that why you have it? Your community is serious, you think. You donโt need to devalue…

What makes a good community moderator is emotional intelligence. What eventually breaks a community moderator is empathy. How can we reconcile the two?

So it’s great to have a Chamber of Commerce in your city. And the networking events are fun — in person — but what about…

It’s super great when your online community is finally thriving. It’s even better when you feel like you start to click with each other. I…

How can you celebrate holidays with your online community? We thought of a few ways to help with festivities with your online friends. You canโt…

Is your online community an idea incubator or think tank? The gathering of minds in the same location has always been a good thing. It’s…

How do you find posts and topics for your online community? Curating posts to share with your online community keeps people interested in your community…

One of the worst things you can do I is overwhelm your audience with information. It may feel like youโre the only one posting. But…