Guidelines, advice and shared experience in managing online communities

Tagging is a powerful tool for members. Itโs a powerful tool for businesses. And itโs a powerful tool for community builders.

The first members of your community should be people you know…

Communities that thrive over the long term donโt start with a flash. They begin as a small gathering and grow into a fun party. The…

Iโm really looking forward to helping your community grow and thrive. Letโs talk about the five different kinds of communities that come together online.

Together with my Team, I see my role as helping to make sure that your community grows and thrives. In this blog series, Iโll share…

For the relentlessly curious, there’s nothing better than reading something that opens you up to new ideas and ways of thinking, or takes you to a…

Since its creation ten years ago, Reddit has been one of the most liberal social media/networking sites when it comes to moderating unacceptable content; while Facebook…

In his book How Brands Become Icons, marketing theorist Douglas B. Holt puts forward that you need three types of consumers to sustain your brand; followers, insiders…

52% of adults under 30 say they have a close friend they met online; 47% of adults over the age of 40 report the same.…