Celebrate Halloween With Us and Get 20% off


We recently released PeepSo 1.4.2. We’re glad to say it’s been a huge hit and we’ve had a ton of positive feedback!

Celebrate Halloween With Us!

This is PeepSo’s first Halloween and we’d love you to celebrate it with us! Right now you can get Bundle #2 for just $112. That’s a saving of nearly $130 against the price of each separate plugin.

All you need to do is add Bundle #2 to the cart and use the following promo code when you check out:

treatso

Buy Today!

Be quick, this promo code expires on Tuesday 3rd of November 2015 at midnight PDT.

Where to apply the discount code.

Where to apply the discount code.

But what will I do with all the money I’ve saved?

You could get in some extra candy for the kids in your neighbourhood. Or just spend it on yourself, whichever makes you happiest. Happy Halloween!

Comments? Questions?

Please leave them below.

The content no longer touches them. They’ve seen it before and it doesn’t affect their lives.

The one reason your community members are leaving

The content no longer touches them. They’ve seen it before and it doesn’t affect their lives.

The content no longer touches them. They’ve seen it before and it doesn’t affect their lives.

Just as new members should continually join your community, so you’ll also find that older members leave. They’ll stop posting, stop commenting, and eventually they’ll delete their profiles.

Many of those members will be no great loss. They’ll be people who registered, looked around and never contributed. They were never serious and were never going to be a part of the community anyway. All communities attract people like that, and eventually they drift away.
Some of those members though will be your core audience. They leave for one reason:
Your private social network is no longer interesting.

The content no longer touches them. They’ve seen it before and it doesn’t affect their lives.
The comments on their own posts are predictable, and the community doesn’t meet a social need that they can’t meet better elsewhere.

When your key members start deleting their profiles, you need to start taking action.
Make sure you’ve planned events that are interesting, on-topic and exciting—the sort of get-togethers that can’t be found elsewhere and which define your group.

Ask your members questions so that the content they post is personal as well as topical. Bind those veteran members to people as well as to the subject. Set milestones that the community can reach so that everyone always feels that the community is growing and moving forward.
Communities shouldn’t be stable. They should grow and mature just like their members—and they should always be interesting.

That’s all for now! Next time, I’ll be talking about what to do when your community becomes too big.

PeepSo 1.4.2 Is Out!

PeepSo 1.4.2 is a hotfix release that also features small improvements. We addressed a few issues that were brought to our attention and that we felt needed immediate care.

We also added a setting in users’ profiles that allows them to show whether or not they’re online. Not everyone wants to share that information and we do understand the need for privacy. Your users can change their setting in their preferences.

Don't show my online status setting.

Don’t show my online status setting.

Other fixes include fetching links in the PostBox, email notification link improvements, and corrections in the advanced tab when saving changes.

Upgrade PeepSo Now

Automatic updates let you move quickly to the latest version—and you can do it all in the backend of your site.

Remember to update plugins in this sequence: ChatSo first, then all the child plugins. Core PeepSo plugin should be updated last. Here’s documentation that explains how to upgrade. You can see the full changelog here.

No PeepSo?

The free PeepSo Core version is fantastic. But if you want to unlock the true potential of social networking for WordPress, install the other plugins today. You can buy them by clicking the link below.

Buy Today!

If you’d like to see what’s coming up next, check out our roadmap here.

Comments? Questions?

Please leave them below.

Moods

Moods Bring Smiles — And Engagement!

Giving your members the opportunity to use moods is important.

Giving your members the opportunity to use moods is important.

They should be a small thing, but emojis that depict emotions have become an intrinsic part of social media communication. Fast to type and easy to understand, they’re a natural language for mobile phones and small screens.

Just as private messages add a layer to the relationships in a private social network so moods and emojis broaden that communication. They let members send super-fast messages to friends and followers without having to think about what to write or how to phrase what they need to say.

Giving your members the opportunity to use moods is important. It will help to raise engagement and keep people in touch with their friends.

Moods in PeepSo Postbox

Moods in PeepSo Postbox

But don’t be afraid to use them yourself! Moods aren’t just for teenagers who type in abbreviations. They’re for everyone who uses online communities, and especially people who use them on mobile devices.

And above all, they’re fun — just like your private social network.

That’s all for now! Next time, I’ll be discussing why members leave your community.

PeepSo 1.4.1 Is Out!

PeepSo 1.4.1 focused on bugfixes and small improvements to PeepSo’s existing features. Some of the enhancements are strictly under-the-hood but others make PeepSo look—as well as behave—better than ever.

Dark Theme

We added a button in PeepSo config that switches PeepSo to Darth… Dark… DARK THEME. This is just the beginning of a long term plan for PeepSo to blend into various colored themes. If you wish to customize PeepSo’s CSS, I recommend reading this doc.

Dark Theme for PeepSo

Dark Theme for PeepSo

The beauty of it is that it’s really simple to set. All you need to do to get the dark theme is go to the backend of your WordPress site > PeepSo config > Appearance and change the theme from Light to Dark.

Change From Light to Dark Theme in PeepSo

Change From Light to Dark Theme in PeepSo

Email Notifications

Email notifications have a great impact on a community. We’ve improved the content of the notifications so that they’ll be even more effective and we’ve also created a beautiful new template that’s super-clean.

Beautiful and clean email notifications.

Beautiful and clean email notifications.

If you are upgrading PeepSo we can’t override your notifications settings so we added a Reset button. If you haven’t made any changes to the email notifications text you can update it now by clicking the button in the Settings.

Who’s Online?

This release introduces information about users currently online. The online status will be displayed right next to users’ names making contact fast and easy. It’s shown on users profiles:

Online indication on profile and chat.

Online indication on profile and chat.

It’s also shown on user listings like the members page.

Members page who's online indicator.

Members page who’s online indicator.

ReCaptcha

PeepSo Core now uses ReCaptcha on the registration form. With your registration protected from all those spam bots, there’s no more need for a third party solution. You can easily configure ReCaptcha in PeepSo backend and it works brilliantly on registration.

Bugfixes and other small improvements

In addition to those changes, we also improved avatar quality; resized and compressed profile cover photos to enhance performance; and adjusted the cover photo vertically and horizontally depending on the used image ratio and many more. You can see the full changelog here.

Adjust panorama cover photo horizontally.

Under-the-hood

We started a long term effort to speed up PeepSo as it grows. We implemented speed measuring routines in some of the under-the-hood logic to track down parts that run too slow. In the first wave of improvements we refactored some user search logic and shortened the average page load time by 5-10 seconds in a few worst case scenario websites with a large user base.

Upgrade PeepSo Now

Automatic updates let you move quickly to the latest version—and you can do it all in the backend of your site! Remember to update plugins in this sequence: ChatSo first, then all the other child plugins. Core PeepSo plugin should be updated last. Here’s documentation that explains how to upgrade.

No PeepSo?

The free PeepSo Core version is fantastic. But if you want to unlock the true potential of social networking for WordPress, install the other plugins today. You can buy them by clicking the link below.

Buy Today!

If you’d like to see what’s coming up next, check out our roadmap here.

Comments? Questions?

Please leave them below.

Build connections. Some communities assign new members to mentors but you don’t have to go that far.

Welcoming new members to your online social network

Build connections. Some communities assign new members to mentors but you don’t have to go that far.

Build connections. Some communities assign new members to mentors but you don’t have to go that far.

As your community grows, you’ll still need to roll out the welcome mat for new members. When people join, they should feel at home, familiar and part of the environment. The sooner you can bed them in, the sooner they’ll start sharing content, making friends and contributing to the community. You can’t stand by the door of your private social network and shake everyone by the hand as they register, but there are a few things that you can do to bring people from the entrance into the heart of the private social network.

The first thing you should be doing is sending welcome emails. You’re probably doing that anyway, but make sure that the first email doesn’t just give your new member a username and password. It should also thank them for joining and lay out three things that they should do next. They should include uploading an avatar, connecting with friends and publishing a post. Once someone stops lurking and starts receiving notifications, they’ll be hooked.

You can also turn them quickly from new members to loyal participants by taking them through some introductory content. The messages will vary depending on the nature of the community but when lots of communities use jargon and in-jokes, you’ll want to bring curious visitors up to speed fast. Post a link on your welcome page to some basic content so that your new members won’t feel left out.

Finally, build connections. Some communities assign new members to mentors but you don’t have to go that far. Tag them in the comments you make at the bottom of other people’s posts and you’ll bring them into the conversation.

It’s the sort of thing you’d do at a party. There’s no faster way to get a new arrival off the wall and into the heart of your social scene.

That’s all for now! Next time, I’ll be talking about moods.

That identity bond is hugely powerful.

How to build identity to cement your online community

That identity bond is hugely powerful.

That identity bond is hugely powerful.

Your members have two hands on your private social network. One hand holds onto the people they know. That’s what keeps people on platforms like Facebook and WhatsApp: they join and stay because their friends have joined and stayed. If their friends were to leave they’d leave too.

The other hand holds onto the group itself. Members remain committed to political parties and pressure groups such as the NRA or Peta because they identify with the group, its aims and what the identification with the group says about them. Other members of the group may come and go but as long as they identify with the community, they’ll remain.

That identity bond is hugely powerful. It keeps members engaged even in the face of high membership turnover. It keeps them obeying the rules and the norms of the community even without active policing. And it keeps them tied closely to the community at all times.

Fostering that identity isn’t always complex. Even steps as simple as giving members a name such as “Hoosiers” or “Rednecks” can help to create bonds that go beyond person-to-person. Clear community goals, whether that’s winning the league or keeping the beach clean can help too, and so can opposition. Communities for brands with clear rivals such as Mustang and Camaro cars are among the strongest because any lower engagement is a win for the opposition. Use friendly rivalry in your content to highlight an out-group and people will stay in.

When your members’ hands hold onto their friends and onto the identity of your community, you’ll be hugging them close.

That’s all for now! In the next message, I’ll discuss the welcome you give new members.

Private messaging is still a vital part of the community.

Why private messages matter on your social network

Private messaging looks like just another feature on a community site that should be packed with useful features. It should also be the least interesting.

But private messaging is still a vital part of the community.

It suggests that your site understands members’ privacy concerns and recognizes that some communications should be confidential. The messaging feature shows that you’ve taken steps to meet that need for confidentiality.

Private messaging is still a vital part of the community.

Private messaging is still a vital part of the community.

Practically, it allows friends to tell each other things that they don’t want others to know—such as when they’re going to be out of town or what’s happening with their family. It’s useful and your members will use it.

Most importantly, it deepens your private social network by adding an additional layer of communication. It enables different kinds of interaction.

Private Messages in PeepSo

Private Messages in PeepSo

People do have different relationships with friends, acquaintances and strangers in online communities. The private messaging feature allows people to hold simple discussions in public while at the same time communicating on a personal level with their closer friends.

Private messaging adds another floor to your house and gives your members more room to feel at home.

That’s all for now! Next time, I’m talking private social network identity.

Newsletters vs a Private Social Network

Services like Mailchimp and Campaign Monitor are making it easier and easier for people to send good looking, fully responsive newsletters out to their client base. They can get great results for businesses wanting to boost sales…but the percentage of people who actually open their newsletters is fairly pathetic. Mailchimp’s average open rate for newsletters sits at around twenty percent – keeping in mind that these are really slick newsletters, often with great offers or information inside. This is significantly better than the engagement people get from Facebook; on the higher end of the scale, posts are likely to organically reach 16% of followers (unofficial sources cite this as being as low as 2 – 6%).

newsletter

While having a private social network and sending regular newsletters don’t have to be mutually exclusive, people are likely to unsubscribe if you’re sending them a newsletter every time you have some small piece of information to share; when it comes to newsletters, people prefer quality over quantity. It’s clear that Facebook is either going to be expensive or a waste of time if you really need or want a message to get out to everyone in your circle. A private social network resolves both of these problems – you can send out little-but-important updates and bits of information without people feeling spammed, and as long as people are logging in regularly, your post reach on a private social network is going to be around 100%.

If you’re a business who regularly does pop-up sales, have customers who like to be kept up to date with stock availability, or has a lot of day-to-day information in general, check out our live demo to see how PeepSo works – your imagination is the only limit.

Private Social Networks: Real Results for Real People

Before PeepSo, there was JomSocial.

Before PeepSo, there was JomSocial.

Before PeepSo, there was JomSocial; a Joomla plugin that would allow you to create your own private social network on any Joomla-based website. In the years since the plugin first hit the market, it’s been used in all kinds of ways, for all kinds of purposes. There are communities for Shakespeare aficionados, and people suffering from anxiety; it’s been used to create support networks for refugees, and manage web design clients. There are communities of less than a hundred, and communities of up to ten thousand; it all depends on how close-knit people want their communities to be, or how niche their market is.

Almost 70% of respondents reported seeing an increase in user engagement with their website as a direct result of using JomSocial

Almost 70% of respondents reported seeing an increase in user engagement with their website as a direct result of using JomSocial.

We recently surveyed JomSocial customers to see how their communities were going; the results were overwhelmingly positive. Almost 70% of respondents reported seeing an increase in user engagement with their website as a direct result of using JomSocial; over 30% reported a significant increase in traffic to their site since using the plugin. Ten people who were using JomSocial for their business website reported a marked increase in revenue as a direct result of having a private social network.

The user experience seems to be overwhelmingly positive too: we asked our users to give us feedback and tell us what we could do better, and nearly everyone said that we should just keep up the great work. The rest were just minor suggestions for things they thought would be cool…we’re all about cool, so we’re taking those into account as we continue to work on and have fun with the product. About half of the people we surveyed work in tech, so having a stamp of approval from people who really know their code is a fantastic feather in our cap.

These same benefits are now available to WordPress users via PeepSo; you’re likely to see more engagement, an increase in traffic, and if you’re using PeepSo for your business, an increase in revenue as a direct result of using the plugin. Although a significant portion of the people using JomSocial were tech people, you don’t have to be one to use PeepSo; it works straight out of the box, no coding knowledge required.

To find out more about PeepSo and how it works, check out our community for a live demo.