Customer Service Myths

Customers prefer the companies that provide better customer service. This trend is now being followed by a lot of businesses. This has led to misconceptions about customer service delivery. It’s sometimes difficult to differentiate between fact and myth. Some companies do their businesses believing widespread myths about customer service.

Read more

What Is Gamification and How Can it Help Your Online Community?

Gamification is the brilliant process of adding gaming elements to regular tasks, to encourage participation. It’s also a great example of frequency illusion: once you notice it for the first time, you’ll start seeing gamification everywhere – especially online. We touched on this topic in the past, but it can’t be underestimated.

Read more

Get 10% off and a free eBook!

Subscribe to our newsletter to get a welcome discount:  10% off your first purchase* and receive a  free eBook:

"The Secrets Of Successful Online Communities"

* The discount code can only be used once, on a new purchase, not a renewal or upgrade. Promotions can't be combined.