Author: Eric Tracz
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New Release: 6.4.6.0 – Security, Flexibility, Mobile App and More!
We’re excited to announce the release of PeepSo 6.4.6.0. This update focuses on security enhancements, user-friendly settings, and improved performance for Your Community. Oh… and in case you missed it… we’re making Mobile Apps for Your Community now too. Here’s what’s new:
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PeepSo Mobile App
We are thrilled to announce the official release of the PeepSo Community App on the Apple App Store! 🎉 This marks a major milestone in bringing the power of PeepSo communities directly to your mobile device.
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Awedesk
In today’s competitive business landscape, the quality of customer support can make or break a company. Exceptional customer service not only fosters loyalty but also drives word-of-mouth referrals, increases customer retention, and boosts overall satisfaction. On the other hand, poor customer support experiences can lead to frustration, negative reviews, and lost business.
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Nobody Achieves Anything Alone: The Power of Building Your Own Community
Ever heard that saying, “no man is an island”? Well, it’s bang on, especially when we talk about making your mark in the world. Sure, we all love those rags-to-riches stories where the hero pulls themselves up by their bootstraps and makes it big. But let’s get real: behind every “solo” success is a crew…
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How to Write Community Guidelines That Are Actually Followed
Clear community guidelines underpin every successful online community. They are the basic house rules which, if followed, allow everyone to give, take, and get along. Sounds simple, but many communities create guidelines which aren’t followed, are hard to understand, or are not even enforceable. Today we’re going to share exactly how to create reasonable guidelines…
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Understanding ‘Active Lurking’ in Communities and Why It’s So Valuable
A lot of online communities invest time, money, and resources in reducing the number of “lurkers” in their midst. These parasitic members who consume what they want but never contribute in return—who needs ‘em! One survey found that 30% of online community managers consider lurkers an obstacle. But are they really? Is it possible that…
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How to Conduct Community Member Interviews
When it comes to community management, finding your purpose, or increasing value for your members, we often talk about interviewing members. These interviews are such powerful sources of insight that we believe they can help you surmount virtually any challenge the community faces.
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How to Improve Retention After Onboarding Is Complete
We talked previously about how to onboard and integrate new members into your community. The main focus was on making them comfortable:
