Category: Blog
General blog posts in PeepSo Community
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Product Communities VS Support Communities—What’s the Difference?
At first glance, it’s natural to believe that there is no difference between support and product communities—after all, aren’t all communities built around product discussions…
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Installation & Configuration Service
Here at PeepSo we always strive to provide the best service and experience to our users, and I am happy to announce this significant improvement…
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PeepSo Support – Q3 Report
Here is my next quarterly report on PeepSo support. As always, I hope it brings you closer to what we do.
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Changing Your Community’s Purpose or Direction—Without Losing Your Members?
We’ve written before about how to identify and define your community’s purpose—but what if you decide to change course or head in a new direction?
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How User-Generated Content Can Help Grow Your Community
Handled correctly, user-generated content is one of the holy grails of online communities. With the community manager putting out fires almost 24-7, imagine having your…
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Understanding the “90-9-1″ Rule and How to Optimize It
It is generally accepted that there are 3 categories of users within online communities: The 1%—Extremely active users who contribute the vast majority of content,…
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The Benefits and Drawbacks of Closed Online Communities
On the surface, having a closed online community might seem the obvious route. You get to vet and filter new members and don’t have to…
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Website Migration To A New Server
If you want to provide the best possible website experience for your users in a world of fluctuating technology, you always need to be one…
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Monetizing Your Community Without Selling Your Soul
Like most business ventures, the answer to generating profit from your community doesn’t lie in some lazy hack. It’s easy to start spamming your community…