Category: Community Management
Guidelines, advice and shared experience in managing online communities
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How To Recover Your Online Community From Slow Growth
The first thing to do is figure out what’s gone wrong. If your community is dwindling before your eyes, the hardest thing to do is patiently…
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How to Deal With Community Trolls and Rule Breakers
Life is good. Your community is enjoying bountiful and engaging discussions, you’re all growing as people and professionals, and there’s a tangible mutual respect that…
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How to Integrate New Members Into Your Online Community
If you can establish some momentum with getting new members in, make them comfortable and engaged with the community (i.e. onboarding them), you’re setting yourself…
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How to Increase Participation in Community Discussions
The reality is that if you’re a young community, it’s the community manager’s job to start most of the discussions—and it’s often a thankless and…
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How to Approach Censorship Within Your Online Community
Censorship is a hot topic among online communities. It is your responsibility to step in against behaviors like hate speech and discrimination. At the same…
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How to Make Gamification WORK for Your Community
We’ve looked previously at why gamification is powerful for online community engagement—today we want to explore the practical steps you can take to make it…
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What is Gamification and How Can it Help Your Online Community?
Gamification is the brilliant process of adding gaming elements to regular tasks, to encourage participation. It’s also a great example of frequency illusion: once you…
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Give Human-like Support for Your Online Products with a Community!
Great support can make or break your eCommerce store. Your online products may sell now, but what about when people need help? How? You can…
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Remember Email?
Having an email is a necessity in the digitalized world of Today. An email is our virtual address and a vital part of our ID…